Failed Payment

A failed payment means your Listing ID subscription could not be renewed.

When a payment fails, your Listing ID may become temporarily inactive. This means you may lose permission to post in our Facebook community groups until payment is resolved.

Why a Payment Can Fail

• Insufficient funds
• Expired or cancelled card
• Incorrect card details
• Bank or security restrictions

What Happens When a Payment Fails

• Your Listing ID subscription may be paused
• Your posts may no longer be approved
• Your Listing ID itself is not deleted

Once payment is successful, posting access is usually restored automatically.

How to Fix a Failed Payment

1. Log in to your account
2. Go to Orders & Subscriptions
3. Retry payment or reactivate your subscription

👉 Manage Orders & Subscriptions

Update Your Payment Details

If your card has expired or changed, update your details via PayFast.

👉 Update Credit Card Details (PayFast)

Important Things to Know

• You do not need to create a new Listing ID
• Your Listing ID number stays the same
• Posting rules still apply once access is restored

Still Can’t Post?

If your payment was successful but your post was not approved, read:

👉 Why was my post not approved?

Need Help?

• My Account
• Payment Options
• Forgot Password

Reminder: We are not a directory. We are a community posting system.

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