Failed Payment

Should your business listing renewal payment fail, please take note of the below solutions to get your listing up and running again:


πŸ’™ Automatic Retry

If payment fails, our system will automatically attempt to process it again in 12–24 hour intervals. An email notification will be sent to you each time this happens.


πŸ’™ Manual Payment (Fastest Option)

If you’d like your listing active immediately:

  1. Login to your My Account
  2. Go to Orders
  3. Click on Pay
  4. Select your payment option and complete the checkout process

πŸ’™ Alternative Option: Relist Your Business

If the issue still persists:

  1. Login to your My Account
  2. Go to My Business
  3. Click on Relist and follow the checkout process

    πŸ‘‰ Don’t worry β€” all your previous listing data is saved and will automatically populate the listing fields. Just complete the checkout and voilΓ , your listing will be live again!

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