Cancel My Verified ID
You can cancel your Verified ID subscription at any time from your account dashboard.
Looking to switch packages instead? See How to Cancel Your Subscription & Change Packages for the full process.
Quick Summary
When you cancel:
- Future billing stops immediately
- Your Verified ID stays active until the end of your current billing period
- No further payments will be taken
- You can reactivate at any time from your account dashboard
We don't offer partial refunds for unused days within a billing period.
How to Cancel
Blue Heart Communities
- Log in at https://blueheart.africa/myaccount/verified-ids/
- Locate the active Verified ID you wish to cancel
- Click Cancel and confirm
I Love Fourways
- Log in at https://ilovefourways.co.za/myaccount/verified-ids/
- Locate the active Verified ID you wish to cancel
- Click Cancel and confirm
For full details on what happens after cancellation, see How to Cancel Your Subscription & Change Packages.
Need Help?
If you're unsure about cancelling, get in touch before making changes — we're happy to help.
Visit the Help Centre or reply to any of our emails and we'll help you sort it out 💙